Old Mutual Receptionist / Administrator

Receptionist / Administrator

Company: Old Mutual South Africa
Location: Kloof, Durban, KwaZulu-Natal
Level: Entry Level
Closing Date: 18 February 2026 (23:59)

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Role Overview

Old Mutual is seeking a professional and self-driven Receptionist/Administrator to manage front-desk and switchboard duties while providing administrative and junior personal assistant support at its Kloof branch. The role requires someone able to work independently and contribute to smooth branch operations.

Key Responsibilities

• Reception & Junior PA: Welcome clients, manage incoming calls, handle routine queries, and coordinate meetings.

• Office Administration: Arrange travel (flights, accommodation, transport), order office and kitchen supplies, maintain records, and compile monthly reports.

• Back-Office Product Support: Prepare client meeting packs, liaise with product providers regarding policies/investments, and process basic documentation.

• Team Support: Assist with catering, meeting room set-up, access control (cards/alarm codes), and general office assistance.

• Health & Safety: Lead First Aiders and Emergency Wardens, investigate incidents, and manage safety reporting.

Requirements

• Education: Matric plus a tertiary qualification in Office Administration or related field (NQF 5).

• Experience: Minimum 3 years in reception/administration within the financial services sector.

• Skills:

  • Excellent telephone manner and strong English communication.

  • Solid computer and administrative skills.

  • Ability to work under pressure in a fast-paced team.

• Advantageous: Oracle system knowledge and own transport.

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Summary

Old Mutual is hiring a capable Receptionist/Administrator for its Kloof office in Durban. This role goes beyond traditional reception duties, combining front-desk responsibilities with junior PA support, travel coordination, and financial product administration. Ideal candidates will have at least three years’ financial services experience and a proactive, positive approach, offering strong potential for growth within a leading African financial services group.

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How to Apply

Apply through the Old Mutual Workday careers portal:
https://oldmutual.wd3.myworkdayjobs.com/